phjl5 Privacy Policy

In this Privacy Policy, the following terms carry the meanings set out below unless the context otherwise requires:

• "phjl5" / "we" / "us" / "our" refers to phjl5.net and the legal entity operating the platform under a PAGCOR license.
• "You" / "Member" / "User" / "Player" refers to any individual who accesses, registers on, or uses phjl5.net.
• "Personal Data" refers to any information, whether recorded in a material form or not, from which the identity of an individual can be reasonably and directly ascertained, or when put together with other information, would directly and certainly identify an individual.
• "Processing" refers to any operation or set of operations performed on personal data, including collection, recording, organization, storage, updating, use, consolidation, blocking, erasure, or destruction.
• "Data Controller" refers to phjl5 as the entity that determines the purposes and means of processing your personal data.
• "Data Processor" refers to any natural or legal person, public authority, agency, or body that processes personal data on behalf of phjl5 under a contractual arrangement.
• "DPA" refers to the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.
• "NPC" refers to the National Privacy Commission of the Philippines, the government body responsible for administering and implementing the DPA.
• "PAGCOR" refers to the Philippine Amusement and Gaming Corporation, the regulatory body that licenses and oversees phjl5's gaming operations.
• "KYC" refers to Know Your Customer — the identity verification procedures required by PAGCOR and Philippine anti-money laundering regulations.
• "Cookies" refers to small text files stored on your device by your browser when you visit phjl5.net, used to maintain session information and improve platform functionality.

phjl5.net acts as the Data Controller in respect of all personal data collected from Members and visitors to the platform. As Data Controller, phjl5 determines the purposes for which your personal data is processed and the means by which that processing is carried out, in full accordance with the Philippine Data Privacy Act of 2012.

phjl5 has appointed a Data Protection Officer (DPO) responsible for overseeing the platform's compliance with the DPA and for serving as the primary point of contact for all data privacy enquiries, requests, and complaints from Members. Contact details for phjl5's DPO are provided in Section 15 of this Policy.

phjl5 collects the minimum personal data necessary to provide you with a secure, compliant, and enjoyable gaming experience. The categories of data we collect are described below.

Identity & Contact Data

• Full legal name as it appears on a government-issued Philippine ID
• Date of birth (used to verify 21+ age eligibility as required by PAGCOR)
• Residential address (city, province, postal code)
• Email address
• Mobile number (Philippine mobile number in standard format)
• Gender (optional, collected for account personalization purposes only)

Identity Verification (KYC) Data

• Government-issued Philippine ID type and number (e.g., PhilSys, Passport, Driver's License, UMID, SSS, PRC ID, Voter's ID)
• Scanned copy or photograph of the submitted ID document
• Selfie or liveness verification photograph taken at the time of KYC submission
• Proof of payment method ownership (e.g., GCash wallet screenshot showing registered name)

Financial & Transaction Data

• Deposit and withdrawal transaction records including amounts, dates, and payment methods used
• Payment method identifiers (e.g., last four digits of card number, GCash mobile number)
• Account balance history and bonus credit activity
• Withdrawal destination account details for processing purposes

Gaming Activity Data

• Game session history including game titles played, bet amounts, results, and session duration
• Wagering records across all product verticals (slots, live dealer, bingo, sports betting)
• Responsible gaming tool settings including deposit limits, session reminders, and self-exclusion status
• Bonus and promotion redemption history

Technical & Device Data

• IP address and approximate geolocation derived from IP
• Device type, operating system, and browser version
• Unique device identifiers
• Session logs including login times, page navigation events, and error logs

Communications Data

• Records of customer support interactions via live chat and email, including chat transcripts
• Complaint and dispute records
• Marketing preference settings and email opt-in/opt-out records

phjl5 collects your personal data through the following channels and mechanisms:

• Account Registration: Information you provide directly when creating your phjl5 account, including your name, date of birth, email, and mobile number.
• KYC Verification: Identity documents and verification selfies you submit when completing the Know Your Customer process required before withdrawals are enabled.
• Deposits and Withdrawals: Financial data collected automatically as part of transaction processing through our integrated payment partners (GCash, PayMaya, BPI, BDO, Metrobank, InstaPay, Visa, Mastercard).
• Platform Usage: Gaming activity, betting history, and session data collected automatically as you interact with games and features on phjl5.net.
• Cookies and Tracking Technologies: Automatically collected device and behavioural data when you visit phjl5.net. See Section 8 for full details of our cookie practices.
• Customer Support: Information you voluntarily provide when contacting phjl5 support via live chat or email, including details of your issue and any supporting documentation you share.
• Third-Party Verification Services: Identity and fraud-check data returned by our licensed KYC and AML compliance partners when your documents are verified against authoritative databases.

phjl5 processes your personal data only for defined, specified, and legitimate purposes. The table below summarises the primary purposes for which each category of data is used.

phjl5 does not process your personal data in any way that is incompatible with the purposes listed above without first obtaining your explicit consent or establishing a new lawful basis under the DPA.

Under the Philippine Data Privacy Act of 2012, phjl5 must identify a lawful basis for each processing activity. The legal bases we rely on are as follows:

• Contractual Necessity: Processing your identity, contact, financial, and gaming activity data is necessary to perform our contract with you — namely, providing you with access to phjl5's gaming services, processing your deposits and withdrawals, and managing your account.
• Legal Obligation: Processing for KYC verification, age verification, AMLA transaction monitoring, and PAGCOR regulatory reporting is required by Philippine law. phjl5 is not able to waive or negotiate these obligations on a Member's behalf.
• Legitimate Interests: Processing technical and device data for platform security, fraud detection, and responsible gaming monitoring is carried out on the basis of phjl5's legitimate interest in maintaining the integrity of its platform and protecting its Members and business from harm.
• Consent: Processing your data for direct marketing communications, personalised game recommendations, and optional platform features is carried out only where you have given your explicit, informed, and freely given consent. You may withdraw this consent at any time without prejudice to services provided before the withdrawal.

phjl5 does not sell your personal data to any third party. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

Regulated Service Providers

phjl5 engages the following categories of third-party service providers who process personal data on our behalf as Data Processors under binding data processing agreements:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, InstaPay, Visa, and Mastercard — solely for the purpose of processing your deposits and withdrawals.
• KYC & Identity Verification Providers: Accredited identity verification services used to confirm your identity and validate KYC documents in compliance with PAGCOR and AMLA requirements.
• Game Content Providers: Third-party game studios and software providers whose games are made available on phjl5.net. These providers receive limited technical session data necessary to deliver and audit game play, but do not receive your financial or full identity data.
• IT Infrastructure and Cloud Services: Managed hosting and cloud infrastructure providers used to operate phjl5.net securely. All such providers are contractually bound to process data only on phjl5's documented instructions.
• Customer Support Platform: The technology provider that powers phjl5's live chat and ticketing system, which receives communications data in the course of support interactions.

Regulatory and Law Enforcement Authorities

phjl5 is required by Philippine law to disclose personal data to the following authorities in specific circumstances:

• PAGCOR — for regulatory audits, licensing compliance reviews, and any regulatory investigation into phjl5's operations or a specific Member's account.
• Anti-Money Laundering Council (AMLC) — for mandatory suspicious transaction reporting under the Anti-Money Laundering Act (Republic Act No. 9160, as amended).
• Philippine National Police (PNP), National Bureau of Investigation (NBI), or other law enforcement agencies — where disclosure is required by a valid court order, subpoena, or legal process issued under Philippine law.
• National Privacy Commission (NPC) — in connection with the exercise of its supervisory functions under the DPA or in the event of a personal data breach notification obligation.

phjl5.net uses cookies and similar tracking technologies to ensure the platform functions correctly, to maintain your session while you are logged in, to detect suspicious activity, and to understand how Members interact with the site so we can continue improving it.

Types of Cookies We Use

• Strictly Necessary Cookies: These are essential for the phjl5 website to function. They enable core features such as account login session management, shopping cart functionality for deposits, and security token verification. These cookies cannot be disabled without disrupting your ability to use the platform.
• Functional Cookies: These remember your preferences, such as your preferred language, display settings, and responsible gaming tool configurations. Disabling these cookies may result in certain personalization features not working as expected.
• Analytics Cookies: These collect aggregated, anonymized data about how pages on phjl5.net are used — including which pages are most visited, session duration, and navigation paths. This data helps us identify areas for improvement.
• Security Cookies: These are used by our fraud detection and bot-prevention systems to identify unusual access patterns and protect Member accounts from unauthorized access attempts.

Managing Your Cookie Preferences

You can control non-essential cookies through your browser settings. Most browsers allow you to block or delete cookies from specific sites. Please note that blocking strictly necessary cookies will prevent you from logging in to your phjl5 account and using the platform's core features.

phjl5 does not use third-party advertising or retargeting cookies. No browsing data from phjl5.net is shared with advertising networks or social media platforms for profiling purposes.

phjl5 retains your personal data for as long as is necessary to fulfil the purpose for which it was collected, and as required by applicable Philippine law and PAGCOR licensing conditions. The following retention periods apply:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be attributed to an identifiable individual. Anonymised and aggregated data may be retained indefinitely for statistical and analytical purposes.

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by phjl5. To exercise any of these rights, contact phjl5's Data Protection Officer at the details provided in Section 15.

• Right to Be Informed: You have the right to know how your personal data is being collected, processed, and used by phjl5, including the legal basis for processing and the identities of any third parties with whom your data is shared. This Privacy Policy is phjl5's primary mechanism for fulfilling this obligation.
• Right of Access: You have the right to request a copy of the personal data phjl5 holds about you, along with information about how it is being processed. phjl5 will respond to verified access requests within 15 business days.
• Right to Rectification: If any personal data phjl5 holds about you is inaccurate, incomplete, or out of date, you have the right to request that it be corrected. Requests for rectification of identity data may require submission of supporting documentation.
• Right to Erasure / Right to be Forgotten: You have the right to request that phjl5 delete your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where it has been unlawfully processed — subject to phjl5's overriding legal obligations to retain data under PAGCOR and AMLA requirements.
• Right to Data Portability: You have the right to receive a copy of the personal data you have provided to phjl5 in a structured, commonly used, and machine-readable format, and to request that this data be transmitted to another controller where technically feasible.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing carried out on the basis of phjl5's legitimate interests, though phjl5 may override this objection where it can demonstrate compelling legitimate grounds.
• Right to File a Complaint: If you believe phjl5 has violated your data privacy rights, you have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines through the NPC's official complaint channels.

phjl5 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include but are not limited to:

• Encryption in Transit: All data transmitted between your browser and phjl5.net is encrypted using TLS 1.2 or higher. HTTPS is enforced across all pages of the platform, including account login, deposit, and withdrawal flows.
• Encryption at Rest: Sensitive personal data stored on phjl5 servers — including KYC documents, payment method identifiers, and account credentials — is encrypted at rest using AES-256 encryption or equivalent.
• Access Controls: Access to personal data within phjl5's internal systems is restricted on a strict need-to-know basis. Employee access rights are reviewed regularly and revoked immediately upon change of role or departure.
• Two-Factor Authentication: Two-factor authentication is available to all Members and is required for certain high-value account actions, including large withdrawal requests and changes to registered payment methods.
• Security Monitoring: phjl5 maintains 24/7 infrastructure monitoring with automated alerting for anomalous access patterns, brute-force attempts, and potential data exfiltration events.
• Regular Security Audits: phjl5's platform and data handling practices are subject to regular internal and third-party security assessments, including vulnerability scanning and penetration testing.
• Incident Response Plan: phjl5 maintains a documented data breach incident response plan. In the event of a personal data breach that is likely to result in risk to affected individuals, phjl5 will notify the NPC within 72 hours of becoming aware of the breach, and will notify affected Members without undue delay.

phjl5 is an online gaming and gambling platform and is strictly intended for individuals who are at least 21 years of age, in compliance with PAGCOR's minimum age requirement for casino-style gaming in the Philippines. phjl5 does not knowingly collect, process, or retain personal data from individuals under 21 years of age.

As part of the account registration process, all users are required to confirm that they are 21 years of age or older. phjl5 further verifies age through its mandatory KYC process, which requires submission of a valid government-issued Philippine ID displaying the Member's date of birth.

phjl5 primarily stores and processes personal data within the Philippines. However, in the course of delivering its services, certain personal data may be transferred to or accessed from servers or service providers located outside the Philippines — for example, in connection with cloud infrastructure, game content delivery networks, or internationally operated KYC verification services.

Where personal data is transferred outside the Philippines, phjl5 ensures that such transfers are carried out in compliance with Section 21 of the Data Privacy Act of 2012 and the NPC's applicable issuances on cross-border data transfers. Specifically, phjl5 relies on one or more of the following safeguards:

• Binding contractual clauses with the receiving entity that impose data protection obligations equivalent to those required under Philippine law.
• Transfers to jurisdictions that have been assessed as providing an adequate level of protection for personal data by the NPC.
• The transfer is necessary for the performance of phjl5's contract with the Member (e.g., processing an international card payment).

By using phjl5.net and agreeing to this Privacy Policy, you acknowledge that your personal data may be transferred to and processed in countries outside the Philippines subject to the safeguards described above.

phjl5 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, PAGCOR regulatory requirements, or NPC guidance. The most current version of this Privacy Policy will always be available at phjl5.net/privacy-policy.

Where phjl5 makes a material change to this Privacy Policy — meaning a change that significantly affects how your personal data is collected, used, or shared — we will notify you by email to your registered address and by a prominent notice on phjl5.net at least 14 days before the change takes effect. Your continued use of phjl5.net after the effective date of the updated Policy constitutes your acceptance of the revised terms.

For non-material changes such as corrections of typographical errors, clarification of existing practices without substantive change, or updates to contact information, phjl5 may update the Policy without individual notice, provided the effective date at the top of the document is updated accordingly.

If you have any questions, concerns, or requests regarding this Privacy Policy or phjl5's data processing practices, please contact our Data Protection Officer using the details below. All data privacy enquiries will be acknowledged within 3 business days and resolved within 15 business days of receipt.

• Data Protection Officer, phjl5
• Email: [email protected] (subject line: "Data Privacy Request")
• Platform: phjl5.net
• Support Hours: 24/7 via live chat and email

If you are not satisfied with phjl5's response to your data privacy request, you have the right to escalate your complaint to the National Privacy Commission of the Philippines, which may be contacted through its official website and complaint channels.